FAQ

FAQ

General Interest Questions

Where can I purchase RIKON products?

RIKON products are sold exclusively through retailers. You can find a retailer near you here on our official website by clicking here.

What is RIKON's warranty?

RIKON Power Tools, Inc. (Seller) warrants to only the original retail consumer/purchaser of our products that each product be free from defects in materials and workmanship for a period of five (5) years from the date the product was purchased at retail. This warranty may not be transferred.

This warranty does not apply to defects due directly or indirectly to misuse, abuse, negligence, accidents, repairs, alterations, lack of maintenance or normal wear and tear. Under no circumstances will Seller be liable for incidental or consequential damages resulting from defective products. All other warranties, expressed or implied, whether of merchantability, fitness for purpose, or otherwise are expressly disclaimed by Seller. This warranty does not cover products used for commercial, industrial or educational purposes.This limited warranty does not apply to accessory items such as blades, drill bits, sanding discs or belts and other related items.

Seller shall in no event be liable for death, injuries to persons or property, or for incidental, contingent, special, or consequential damages arising from the use of our products.To take advantage of this warranty, contact us by mail, phone, or e-mail. Proof of purchase documentation, which includes date of purchase and an explanation of the complaint, must be provided.

The Seller reserves the right to effect at any time, without prior notice, those alterations to parts, fittings, and accessory equipment which they may deem necessary for any reason whatsoever. Click here to view our full warranty

How do I order parts for RIKON tools?

To order parts, please call our technical support department at 877-884-5167.

How do I obtain suggested retail pricing for RIKON products?

Suggested retail pricing can be obtained by calling RIKON at 877-884-5167. However, pricing may vary by retailer.

Do I need to register my RIKON product for warranty protection?

We do require our products to be registered. For warranty protection please save your dated cash register receipt as proof of purchase. If warranty service becomes necessary, your dated cash register receipt will help the technical service advisor to expedite your repairs. Serial numbers and manufacturing date codes may not be sufficient evidence of warranty coverage.

How do I obtain a manual?

Manuals are in our support page, or you can contact us at 877-884-5167.

How do I obtain a parts breakdown?

Parts Breakdowns are available, you can contact us at 877-884-5167.

How do I contact Customer Service?

You can contact Customer Service by emailing techsupport@rikontools.com or calling 877-884-5167.

How do I submit a new idea for a product?

Submit your ideas and suggestions to webmaster@rikontools.com or mail to:

RIKON Power Tools
16 Progress Road
Billerica, MA. 01821

How do I contact RIKON by phone?

You can contact us at 877-884-5167.

What if my RIKON tool has parts missing?

Please contact Customer Service at 877-884-5167.

What if my RIKON tool has shipping damage?

All shipments should be unpacked and closely inspected upon receipt by the buyer for damage and/or loss. For its protection, the buyer must sign by piece; note any damage, suspected damage or loss on the freight bill at the time of delivery. If any damage or loss is noted on the freight bill the buyer must save all packing material for carrier inspection. Any subsequent freight claims must then be made directly by the buyer against the delivering carrier, including any claims for concealed damage and/or loss. RIKON Power Tools will render all possible assistance with such claims.


Store Pick-Up: You should contact us at 877-884-5167 or email techsupport@rikontools.com

How do I get on RIKON's mailing list or email list?

You can enter our mailing list by Clicking Here. RIKON will retain this information for possible future mailings.

How do I find out about new RIKON products?

Once a new product is available for sale, RIKON will update this website to include any and all new products available.

What is recommended for cleaning my RIKON tool?

Prior to cleaning any tool, first unplug from the power source. All Cast Iron surfaces should be cleaned with WD40 type product. After this cleaning, an application of a sealant to protect the surface. Top-Cote spray is a powerful anti-corrosive, low friction, durable coating, as well as a sealant. Use it on your table saw top, jointer bed, hand tools, or any metal surface for maximum protection against friction and rust. Top-Cote is low temperature rated and is formulated specifically for surface coating. Another brand of table-top surface lubricant is Empire. Empires micro lubrication technology bonds to your machines cast iron surface structure and reduce sliding friction between wood and metal surfaces. It eliminates board hang-up and binding for smoother material feed. Contains no silicone or petroleum oils. Perfect for all saw tables, jointer and planer beds, drill press tables, sander tops, and power and hand planes. It also helps to prevent corrosion.

Painted or Plastic Surfaces: Mild solutions of detergents will aid in removing most dirt. Do not use scouring powders or solvents as they will scuff or dull the finish. Try to keep water away from non painted metal surfaces. Do not use glass cleaner as it will promote rust. Wipe dry all surfaces after cleaning.

Bare Metal Surfaces: Non painted metal surfaces and castings should be cleaned with quality metal polishes and sealers. Try not to get metal polish on painted surfaces as it may dull the finish. Do not use glass cleaner as it will promote rust. Wipe dry all surfaces after cleaning.

Does RIKON recommend a specific type of lubricant for parts maintenance?

Unplug power tools before cleaning or performing maintenance. All gear operated mechanisms require quality non-aerosol white lithium grease. Areas to grease include guide post rack and pinion assemblies and table trunnions on bandsaws as well as table raise/lower gears and spindles on drill presses. Other areas to use white lithium grease also include threaded assemblies for blade tension and drive belt tension in bandsaws and in trunnion assemblies on table saws. Light oil can be used on friction areas such as door/lid hinges and wheel axles. Contact Technical Support at 877-884-5167 for detailed information about specific models.

Where do I find the model number on my product?

Where do I find the serial number on my product?

Bandsaw Questions

10" (10-300)

Why do some blades tension differently then others?

Certain blade manufacturers cut their blades at different lengths. Some can be up to 3/8" oversized causing lack of tension.

Is there a fence available for the 10-300?

Not at this time.

What is the amperage?

4.5 Amps

What is the Horsepower?

1/3 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

What is the best blade for my project?

This would depend on the type of saw operation and the material being cut. Call our Tech Support Staff at 1-877-884-5167 for more information.

How do I adjust my bandsaw blade for tension?

You can increase or decrease blade tension by turning the blade tension knob. The blade tension knob is located on top of the upper wheel housing.

How can I add more tension to the drive belt?

Simply loosen the two motor bolts and pivot the motor to the desired tension.

Where do I find the serial number on my Model 10-300 Bandsaw?

The Serial number can be found on the back of the upper wheel casing.

Dust Collector Questions

1 HP (60-100)

What is the hose inlet size?

Standard 4".

What is the overall height with bags inflated?

60" tall.

What is the blower wheel diameter?

9"

What is the blower wheel material?

Steel.

What are the overall dimensions and weight of the 60-100?

32.25"L x 15"W x 60"H 66LBS

Where is the amperage?

7 Amps

What is the horsepower?

1 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts Breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my Model 60-100 Dust Collector?

The Serial number can be found on the rear of the bag housing.

2 HP (60-200)

What is the hose inlet size?

Two @4" and one @5".

What is the overall height with bags inflated?

76-1/2" tall

What is the blower wheel diameter?

12"

What is the blower wheel material?

Steel.

What are the overall dimensions and weight of the 60-100?

37"L x 22"W x 76-1/2"H 104LBS

Where is the amperage?

16 Amps

What is the horsepower?

2 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts Breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my Model 60-200 Dust Collector?

The Serial number can be found on the rear of the fan housing above the motor.

Drill Presses Questions

13" Bench (30-120)

What material is the pulley cover made of?

The pulley covers are press formed form a single sheet of 16GA steel.

What material is the feed handle made of?

The standard drill press models have a cast iron handle, the radical drill presses are metal.

Are your quill diameters measured in metric or inch units?

Our quills are measured in standard inch units.

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my drill press?

The serial number can be found on the left side of the drill press head near the return spring.

17" Floor (30-230)

What material is the pulley cover made of?

The pulley covers are press formed form a single sheet of 16GA steel.

What material is the feed handle made of?

The standard drill press models have a cast iron handle, the radical drill presses are metal.

Are your quill diameters measured in metric or inch units?

Our quills are measured in standard inch units.

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my drill press?

The serial number can be found on the left side of the drill press head near the return spring.

20" Floor (30-240)

What material is the pulley cover made of?

The pulley covers are press formed form a single sheet of 16GA steel.

What material is the feed handle made of?

The standard drill press models have a cast iron handle, the radical drill presses are metal.

Are your quill diameters measured in metric or inch units?

Our quills are measured in standard inch units.

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my drill press?

The serial number can be found on the left side of the drill press head near the return spring.

34" Radical Floor (30-251)

What material is the pulley cover made of?

The pulley covers are press formed form a single sheet of 16GA steel.

What material is the feed handle made of?

The standard drill press models have a cast iron handle, the radical drill presses are metal.

Are your quill diameters measured in metric or inch units?

Our quills are measured in standard inch units.

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my drill press?

The serial number can be found on the left side of the drill press head near the return spring.

34" Radical Bench (30-140)

What material is the pulley cover made of?

The pulley covers are press formed form a single sheet of 16GA steel.

What material is the feed handle made of?

The standard drill press models have a cast iron handle, the radical drill presses are metal.

Are your quill diameters measured in metric or inch units?

Our quills are measured in standard inch units.

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my drill press?

The serial number can be found on the left side of the drill press head near the return spring.

Lathe Questions

12" x 16" (70-100)

What is the spindle thread size?

1" x 8TPI

What is the bed length with one extension?

40", each extension is 24" long.

What is the taper size?

MT-2

How easy is to change speeds?

Easiest on the market! Simply lower the over sized belt over for easy access to the pulleys.

How do you prevent faceplates and chucks from sticking to the spindle face?

The best way is to use a plastic washer between the faceplate and spindle face. This will prevent chucks and face plates from binding to the spindle face. Stock #70-990.

What is the amperage?

6.6 Amps

What is the Horsepower?

1/2 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my Model 70-100 Lathe?

The serial number can be found on the back center portion of the lathe.

Sander Questions

4" x 36" (50-110)

What is the 10" disc material?

Aluminum.

What is the base made of?

Sturdy cast iron to help reduce vibration.

Will the dust chute pick up dust from both the disc and belt?

Yes, one dust outlet is moulded to work on both the belt and the disc.

Is the miter gauge included?

Yes.

Can you change the disc from PSA paper to Hook and Loop?

You can contact specialty sand paper suppliers for a conversion kit.

What is the amperage?

10 Amps

What is the Horsepower?

3/4 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my Model 50-120 Sander?

The serial number can be found on the back near the drive belt cover.

12" Disc (51-200)

What is the 12" Disc Material?

Steel

What is the base made of?

Sturdy cast iron to help reduce vibration.

What is the table material?

Cast iron.

Is the miter gauge included?

Yes.

Can you change the disc from PSA paper to Hook and Loop?

You can contact specialty sand paper suppliers for a conversion kit.

What is the amperage?

6 Amps

What is the Horsepower?

1/2 HP

What type of plug?

Standard 110 Volt

Where can I get a manual?

Download Manual or contact us at 1-877-884-5167.

Where can I get parts?

Your local distributor can order them for you or you can contact us at 1-877-884-5167.

Where can I get a parts breakdown?

Please contact us at 1-877-884-5167.

Where can I purchase?

A Full List of Distributors is available at rikontools.com or you can call us at 1-877-884-5167.

Where do I find the serial number on my Model 51-200 Sander?

The serial number can be found on the back.

Proposition 65

Tools
California requires the following notice:
WARNING: Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Some examples of these chemicals are: lead from lead-based paints, crystalline silica from bricks and cement and other masonry products, and arsenic and chromium from chemically treated lumber. Your risk from exposure to these chemicals varies, depending on how often you do this type of work. To reduce your exposure, work in a well-ventilated area and with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles.

Electrical Cords
California requires the following notice:
WARNING: The wires of this product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

For more information go to www.P65Warnings.ca.gov/wood

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